Cybersecurity Technical Writer
 
Job Code : PS0011253 Job Type : Contract
Discipline : IT And Software Engineering Experience Req : 5 year(s)
Company : Northwest Software, Inc. Education Req : Bachelor
Location : USA-North Carolina-Raleigh Salary Range : Not Avaliable

Job Description:
This is a 12-month contract opportunity at our customer site, a leading company in Raleigh, NC.

Job Description:

Cybersecurity Technical Writer - Work closely with Subject Matter Experts (SMEs), engineering and operational project teams, end users and other stakeholders to create and maintain high quality documentation including executive level briefings, White Papers, Standard Operating Procedures (SOPs) and Training Plans.

Responsibilities:
• Master current internal documentation tool chain; Assist in development and improvement of documentation life cycle management.
• Work with engineering teams to develop required tool, application or service training for end users. Document required and specialized training opportunities. Align with Organizational Training and Awareness team to ensure all technical training meets enterprise standards.
• Collaborate with corporate communications to ensure communications plans, documentation and training are aligned; assist in creating departmental communications.
• Engage and collaborate with end users to address content gaps, respond to feedback and promote continuous improvement of documentation experience.
• Write clear and concise task-based information for a technical audience; familiarity with cybersecurity communications language and subject matter.
• Have excellent writing and editing skills, familiar with AP style and Chicago Manual of Style.
• Be a strategic thinker who is comfortable working in a fast-paced team environment.
• Understands the difference between information management and data management; ability to assist in both.

EXPERIENCE LEVEL:
• Minimum five years’ experience in a technical writing field or technical engineering supporting role.
• Understanding of 508-compliance remediation.
• Expert knowledge of Microsoft Office Suite (Word, PowerPoint, and Visio) including template creation and application; familiarity with XML topic based technical writing via DITA.
• Working knowledge of DITA/XML authoring tools, RoboHelp, MadCap Flare, FrameMaker and Adobe Acrobat Professional.
• Experience and understanding of information management/information architecture fundamentals such as version control, content management, single sourcing and metadata.
• Experience in an agile environment and rapid deadlines.
• Proven work experience as Project Coordinator/Communication Specialist or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with risk management and quality assurance control
• Strong working knowledge of Microsoft Project and Microsoft Planner
• Hands-on experience with project management tools

EDUCATION:
• Bachelor's degree in Science, Business or related disciplines or equivalent work experience

CERTIFICATIONS:
• PMP certification is a plus
Note: We have similar openings in all other US locations.

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Skill Requirements :
Cybersecurity Technical Writer

Cybersecurity Technical Writer - Work closely with Subject Matter Experts (SMEs), engineering and operational project teams, end users and other stakeholders to create and maintain high quality documentation including executive level briefings, White Papers, Standard Operating Procedures (SOPs) and Training Plans.Please highlight your relevant experience with regards to job description. 

Microsoft Office Suite

Expert knowledge of Microsoft Office Suite (Word, PowerPoint, and Visio) including template creation and application; familiarity with XML topic based technical writing via DITA.Please read the job description and highlight your relevant experience with regards to the above mentioned skill/s.
 

FrameMaker and Adobe Acrobat

Working knowledge of DITA/XML authoring tools, RoboHelp, MadCap Flare, FrameMaker and Adobe Acrobat Professional.Please read the job description and highlight your relevant experience with regards to the above mentioned skill/s.  

PMP

PMP certification is a plus  


 
 
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